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Douglas’s story

Douglas H., Project Access patientWhen Douglas Hall became unemployed from a bank job in October 2005, he lost his health insurance. For two years he was getting by on his reserves and retirement fund, while forgoing the healthcare he needed for his heart, breathing, and back problems. He said, “Though I own my own house, I was unable to pay for medical treatment.”

After he ran out of money, he realized he wouldn’t be able to work again, and in April 2008 he decided to apply for disability. His long search for affordable medical help led him to the Rosewood Family Health Center. “It was a godsend,” Douglas said. “The doctors here are terrific.”

At Rosewood, he also met Bill Roller, who helps eligible patients enter and navigate the Project Access system. With the help of Project Access, Douglas was able to see a cardiologist, pulmonologist, gastroenterologist, and nephrologist. It turned out that all of Douglas’s problems were worse than he thought.

“All of my problems were discovered and treated because of Project Access,” Douglas said. “Now I’m able to breathe much better, I’m able to climb stairs. My heart rate and blood pressure are closer to normal and stabilized.”

Dr. Helen Ballanca and all the specialists coordinated treatment for Douglas, which changed his outlook on life. “I’m so thankful for everything they have done for me, Douglas said. “If I were to sum up how I feel about Project Access, it would be to stand up and clap and say bravo! I can’t thank them enough.”

Looking ahead, Douglas said, “I’m a firm believer in giving back. Even though I can’t work for more than three hours a day, I’ve offered to come in and volunteer my time. I’d do anything for Project Access.

(June 2009)