Staff profile: Jasmine Graham
We have to believe in the power of partnerships and making connections!
Sharetta Butcher is the office and volunteer coordinator for North by Northeast Clinic, one of our referring partner clinics. She thought her sister-in-law, Jasmine Graham, would be a great care coordination support specialist at Project Access NOW, so she suggested Jasmine apply for the job.
She was right! Project Access NOW welcomed Jasmine to the team in March of 2011.
Jasmine’s path to Project Access NOW was a winding road for sure. A graduate of Concorde Career Institute, Jasmine worked more than nine years as a medical assistant with both Providence and Adventist Hospital Clinics, “floating” in front and back office positions within a variety of medical specialties. Ready for a temporary foray away from health care, Jasmine went into business for herself, owning and operating “Lady Fingers,” a home cleaning service. After a couple of years, however, Jasmine felt the pull to return to the health care field. And Project Access NOW is the perfect fit.
Most often, it’s Jasmine’s voice that you first hear when you call Project Access NOW’s main phone line. She serves as the liaison between clients, clinics and care coordination staff, provides program information to callers, processes incoming and outgoing mail, resolves billing issues, and provides other support as needed.
Jasmine looks forward to coming in to work every day. She is impressed by the positive attitude of her co-workers as well as their willingness to make sure people get the health care services they need. She has often been moved by stories clients have shared with her when she has picked up their call – stories about being down and desperate, but then being uplifted by the help they have received from Project Access NOW.
Jasmine says she wants to help and to make a difference and is honored to be part of such a caring team.
In her off-work hours, Jasmine spends time with her two children, Sircharles, age 12, and Savannah, age 7.
