Health Insurance Payment Support

We Help Oregon Residents Afford Health Insurance

The Project Access Now Payment Support program pays insurance premiums to help ensure that community members have access to care, services, and reduced medical costs.

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Health insurance navigations provided each year.

How Payment Support Works

Health Insurance Payment Support

For qualified individuals, we will pay the insurance premium every month for your Marketplace insurance plan through the end of the year, as long as you qualify. We will help you update your account on the Marketplace as needed.

Writing Off Health Insurance Bills

Check with your health plan before setting up a medical appointment to make sure it will be covered by your insurance. When necessary, we will try to get bills for healthcare services written off (cancelled) for you.

Costs that the program is not able to get written off and medical co-pays are your responsibility.

Medication Co-Pay Assistance

You may also get prescription co-pays removed if you take your Project Access NOW ID card and health insurance card to the pharmacy.

  • Medications must be covered by your insurance. Ask your health plan to find out if a medication is covered.
  • Pick up your medication at an in-network pharmacy. It may be easier to pick up your prescription at Costco, Fred Meyer, or Walgreens because they are familiar with processing this benefit.
  • If the pharmacy does not waive the co-pay it is your responsibility to pay.
  • Contact Payment Support if your card is denied for a covered medication.

Important Things You Need To Know

Payment Support Restrictions

The Payment Support program cannot pay your premium if you have auto-pay set up or if:

You don’t tell us your premium changes

You will get your bill every month. Always check to make sure the amount is the same. Contact Payment Support if you notice a change. If you receive a notice you do not understand, call us. Do not ignore it.

You lose your tax credit

If you lose your tax credit, you are responsible to pay the full premium amount by the end of the month or you could lose your health insurance. If you receive a notice you do not understand, call us. Do not ignore it.

You Must Report Changes To Avoid Penalties

Report changes within 30 days to the Marketplace and Payment Support. If you don’t report changes, you may owe money when you file taxes. Common changes to report include:

Changes to your household

  • Birth, adoption, or becoming pregnant
  • Marriage or divorce
  • A child on your plan turning 26
  • Gaining or losing a dependent
  • Death
  • Moving to a new address

Changes in health insurance

  • Getting an offer of job-based insurance, even if nobody enrolls
  • Becoming eligible for Medicare, Medicaid, or any other insurance
  • Losing health insurance for reasons other than non-payment

Changes to expected income or jobs

  • Ending, starting, or changing jobs
  • Amount of income
  • Type of income (e.g. job, social security)

Changes in staus

  • Disability status
  • Tax filing status
  • Citizenship or immigration status
  • Tribal status
  • Incarceration status

How To Report Changes In Status

You can report changes in status in one of the ways below. After reporting your changes, make sure to contact Payment Support.

Online

Visit healthcare.gov and click “Report a Life Change”

By phone

Call the Marketplace at 1-800-318-2596

Via your agent

Contact your insurance agent if you have one.

Contact Payment Support

Additional Resources

Health Insurance Enrollment Support

PANOW provides health insurance enrollment assistance.

Call 211info for Support Services

If you need a hand, you can call 211 at any time of the day or night.

Health Insurance 101 Helpful Info

Find important contacts, resources, and more helpful info.